This year have introduced a number of changes for sellers (as always!), with the main ones being ’s new Managed Returns Process and new seller performance measures and specifically – the defect rate. I have already written a guide on managed returns, which you can read here: 's Managed Returns Process - Explained, so
Defect rate: Reducing Defect Rates Using Three Sigma Limits
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s New Seller Standard – The Defect Rate
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Order Defect Rate (ODR) — All You Need to Know
Solved FRQ #1 Mattel is a toy company that manufactures and
Order Defect Rate (ODR) — All You Need to Know